The GoToAssist Customer tool is a web-based remote support solution from GoToAssist that enables customer service representatives to assist end-users with technical issues. It allows reps to connect directly to a customer's device via a secure, encrypted session, providing real-time assistance and troubleshooting.
With GoToAssist Customer, reps can quickly diagnose and resolve problems without the need for on-site visits or complex phone support. They can view the customer's screen, transfer files, and even take control of the mouse and keyboard to resolve issues efficiently.
The tool is easy to use and requires no software installation on the customer's side. Customers can initiate a support session by navigating to the GoToAssist website and entering a unique session code provided by the rep. The rep can then connect to the customer's device and start resolving the issue promptly.
GoToAssist Customer is an excellent solution for companies looking to improve their customer service and support operations efficiently. It streamlines the support process, reduces downtime, and provides customers with a hassle-free experience.
With GoToAssist Customer, reps can quickly diagnose and resolve problems without the need for on-site visits or complex phone support. They can view the customer's screen, transfer files, and even take control of the mouse and keyboard to resolve issues efficiently.
The tool is easy to use and requires no software installation on the customer's side. Customers can initiate a support session by navigating to the GoToAssist website and entering a unique session code provided by the rep. The rep can then connect to the customer's device and start resolving the issue promptly.
GoToAssist Customer is an excellent solution for companies looking to improve their customer service and support operations efficiently. It streamlines the support process, reduces downtime, and provides customers with a hassle-free experience.
Översikt
GoToAssist Customer är en Shareware programvara i den kategorin Diverse utvecklats av GoToAssist Customer.
Användarna av vår klientapplikation UpdateStar har kontrollerat GoToAssist Customer för uppdateringar 94 gånger under den senaste månaden.
Den senaste versionen av GoToAssist Customer är 3.4.0.1361, släppt på 2017-08-15. Det lades ursprungligen till vår databas på 2010-09-12.
GoToAssist Customer körs på följande operativsystem: Windows.
GoToAssist Customer har inte blivit betygsatt av våra användare ännu.
Installationer
94 användare av UpdateStar hade GoToAssist Customer installerat förra månaden.
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