The GoToAssist Customer tool is a web-based remote support solution from GoToAssist that enables customer service representatives to assist end-users with technical issues. It allows reps to connect directly to a customer's device via a secure, encrypted session, providing real-time assistance and troubleshooting.
With GoToAssist Customer, reps can quickly diagnose and resolve problems without the need for on-site visits or complex phone support. They can view the customer's screen, transfer files, and even take control of the mouse and keyboard to resolve issues efficiently.
The tool is easy to use and requires no software installation on the customer's side. Customers can initiate a support session by navigating to the GoToAssist website and entering a unique session code provided by the rep. The rep can then connect to the customer's device and start resolving the issue promptly.
GoToAssist Customer is an excellent solution for companies looking to improve their customer service and support operations efficiently. It streamlines the support process, reduces downtime, and provides customers with a hassle-free experience.
With GoToAssist Customer, reps can quickly diagnose and resolve problems without the need for on-site visits or complex phone support. They can view the customer's screen, transfer files, and even take control of the mouse and keyboard to resolve issues efficiently.
The tool is easy to use and requires no software installation on the customer's side. Customers can initiate a support session by navigating to the GoToAssist website and entering a unique session code provided by the rep. The rep can then connect to the customer's device and start resolving the issue promptly.
GoToAssist Customer is an excellent solution for companies looking to improve their customer service and support operations efficiently. It streamlines the support process, reduces downtime, and provides customers with a hassle-free experience.
Übersicht
GoToAssist Customer ist eine Freeware-Software aus der Kategorie Webdesign, die von GoToAssist Customer entwickelt wird.
Die Nutzer unserer Client-Applikation UpdateStar haben GoToAssist Customer im letzten Monat 63 mal auf Updates überprüft.
Die neueste Version von GoToAssist Customer ist 3.4.0.1361, veröffentlicht am 15.08.2017. Die erste Version wurde unserer Datenbank am 12.09.2010 hinzugefügt.
GoToAssist Customer läuft auf folgenden Betriebssystemen: Windows.
Die Nutzer haben noch keine Bewertung für GoToAssist Customer gegeben.
Installationen
63 UpdateStar-Nutzer hatten GoToAssist Customer im letzten Monat installiert.
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