The GoToAssist Customer tool is a web-based remote support solution from GoToAssist that enables customer service representatives to assist end-users with technical issues. It allows reps to connect directly to a customer's device via a secure, encrypted session, providing real-time assistance and troubleshooting.
With GoToAssist Customer, reps can quickly diagnose and resolve problems without the need for on-site visits or complex phone support. They can view the customer's screen, transfer files, and even take control of the mouse and keyboard to resolve issues efficiently.
The tool is easy to use and requires no software installation on the customer's side. Customers can initiate a support session by navigating to the GoToAssist website and entering a unique session code provided by the rep. The rep can then connect to the customer's device and start resolving the issue promptly.
GoToAssist Customer is an excellent solution for companies looking to improve their customer service and support operations efficiently. It streamlines the support process, reduces downtime, and provides customers with a hassle-free experience.
With GoToAssist Customer, reps can quickly diagnose and resolve problems without the need for on-site visits or complex phone support. They can view the customer's screen, transfer files, and even take control of the mouse and keyboard to resolve issues efficiently.
The tool is easy to use and requires no software installation on the customer's side. Customers can initiate a support session by navigating to the GoToAssist website and entering a unique session code provided by the rep. The rep can then connect to the customer's device and start resolving the issue promptly.
GoToAssist Customer is an excellent solution for companies looking to improve their customer service and support operations efficiently. It streamlines the support process, reduces downtime, and provides customers with a hassle-free experience.
Overzicht
GoToAssist Customer is Freeware software in de categorie Webontwikkeling ontwikkeld door GoToAssist Customer.
De gebruikers van onze clienttoepassing UpdateStar hebben de afgelopen maand GoToAssist Customer keer gecontroleerd op updates 31.
De nieuwste versie van GoToAssist Customer is 3.4.0.1361, uitgegeven op 15-08-2017. Het werd aanvankelijk toegevoegd aan onze database op 12-09-2010.
GoToAssist Customer draait op de volgende operating systems: Windows.
GoToAssist Customer niet is nog niet beoordeeld door onze gebruikers.
Installaties
31 gebruikers van UpdateStar had GoToAssist Customer vorige maand geïnstalleerd.
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